ITIL is the most widely accepted approach to IT service management in the world. ITIL provides a cohesive set of best practice, drawn from the public and private sectors internationally.
IT Service Management (ITSM) derives enormous benefits from a best practice approach. Because ITSM is driven both by technology and the huge range of organisational environments in which it operates, it is in a state of constant evolution.
TekSource offers Accredited ITIL Online training and instructor led training – ranging from introductory (foundations level) to intermediate and advanced titles.
About ITIL Certification
ITIL Certification is split into 5 levels beginning with the foundation level and proceeding through the Intermediate Level, Managing Across the LifeCycle, ITIL Expert, and finally ITIL Master.
ITIL Certification begins at the foundation level for all individuals seeking certification.
At the intermediate level, individuals seeking certification can choose a number of paths based on their goals, job role, or responsibilities in their organization.